JJ's (June 2020) Tips in this issue: 1. Looking Back & Ahead--Zoom Webinar With Legendary Influencers for Help Desks & Contact Centers Use the following tips as training tools. Present this situation to your group and brainstorm solutions together, or submit your own situation question to be answered in an upcoming newsletter. SITUATION QUESTION: Would you like to hear Legendary Influencer’s insights into the Transformation of Service Desks, Help Desks and Contact Centers into the Future State? Here’s your invitation to attend this free webinar (that JJ is participating in) from the host, Ivy Meadors of High Tech High Touch Solutions, Inc. INVITATION: Service Desk, Help Desk and Contact Center professionals You will want to be on this call. Hear leaders share their insights from the past into the future, including the Digital Transformation in the AI Era for Service Desks and Help Desks. This will be a once in your lifetime opportunity to hear a little history, and lots of insights and inspirational ideas from these particular Service Desks and Help Desks industry “Thought Leaders” LIVE together. There is nothing being sold and no "special deal" at the end. Just education and fun. MARK YOUR CALENDAR! On this fun and educational V-call you will hear from: Malcolm Fry - Respected industry Leader Only the speakers will be seen on the Zoom V-Call. There will be a chat option. We will try to answer questions or respond to comments from the chats, time permitting. Any questions, email me at ivy@hthts.com, send a LinkedIn message to me, or call our office 425-398-9292. We look forward to having you join us "virtually" on this V-Call, Ivy Meadors (host) High Tech High Touch Solutions, Inc REGISTER TODAY - https://bit.ly/37TdmXg JJ's FAVORITE QUOTES: “Change doesn’t take COURAGE, it takes CLARITY.” - Sam Horn ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ DO YOU WANT TO IMPROVE in an area? Service? Sales? Call for your FREE CONSULTATION now EVALUATION OF YOUR ENVIRONMENT Have you had an Evaluation of Your Environment lately so you could receive suggestions on improving it? (It's like the doctor's check up, you often don't know you need it, until after you've had it.) http://www.jjlauderbaugh.com/about.html **************************************** JJ Lauderbaugh, CMC JJ works with companies that want to give exceptional customer service to increase sales,
and with Directors and Call Center/Help Desk Managers who want to improve human
performance. ---------------------------------------------------------- Reprinted with permission
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